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Cookies

Please read this cookie policy carefully as it applies to our use of “cookies” in connection with zurich.com.

We use cookies to help make your visits to our websites a better experience, and this policy explains how we do just that. Please be aware that your browser settings may automatically accept our cookies. For information about how to adjust your browser settings please see below (3. ACCEPT OR BLOCK COOKIES).Remember, you are in control, and can adjust these settings at any time.

1. What are cookies?

Cookies are small text files which contain information that’s downloaded to your computer or mobile device when you visit a website. When you visit the website again, or visit another website which recognizes a cookie you’ve previously downloaded, your device communicates with the website and the website can read the information held in that cookie.

“First party cookies” come from the site you are currently using, for example, zurich.com. You can also enable "third party cookies", which are cookies placed by our approved business partners from a different website – for example should we use Google advertising services on zurich.com, their website cookies may be placed on the site you are visiting.

There are also different types of cookies, which do slightly different things;

“Session cookies” stay in place only for the duration of your visit to our website and are deleted at the end of your browsing session.

"Persistent cookies" remain on your device until the expiry date and time set by the website.

2. How we use cookies?

We use cookies to improve your experience when you browse our websites (for example to show you information that’s relevant to you, based on the sort of web content you’ve looked at before) and to save you time by not having to re-enter your details each time you visit. We also use cookies to see how people interact with our websites, so we can make improvements to the site that make it easier to use.

3. Accept or block cookies

You can block any cookies from any website by activating the setting on your browser that allows you to refuse the setting of some or all cookies. However, if you block all cookies you may not be able to access all or part of zurich.com. You can also use your browser settings to delete cookies.

For more information about how to disable cookies in your browser please visit the following links; Microsoft Edge, Google Chrome, Mozilla Firefox, Safari, Opera.

If you share the use of a computer, accepting or rejecting the use of cookies may affect all users of that computer. Where a cookie is provided by a third party, you may be able to use that third party’s own guidance to block that cookie.

4. Key third party providers

Adobe Analytics

We use Adobe Analytics to analyze your interactions with our services and websites. Adobe Analytics is a service of Adobe Systems Software Ireland Ltd, based in 4-6 River Walk Citywest Business Campus Dublin 24, D24DCW0 Ireland („Adobe”). The collated information regarding your usage of our website and services is transmitted and stored on an Adobe server in Ireland. We have activated IP-anonymizing on our websites and services. Therefore, your IP address is truncated by Adobe.

You can prevent the acquisition and storage of cookies and the transmission of your usage data collated by our website and services to Adobe through your browser settings by deactivating cookies for our website.

Adobe Target

We use Adobe Target for A/B testing, and rules-based targeting activities. Adobe Target helps us to analyze user behaviour on our websites by showing slightly varied website contents to different groups of users, depending on our rules-settings. Adobe Target allows us to analyze our online services, and helps us to improve our offerings, and thus create an interesting user experience.

You can prevent the acquisition and storage of cookies and the transmission of your usage data collated by our website and services to Adobe through your browser settings by deactivating cookies for our website.

Google Analytics 360

We use Google Universal Analytics to analyze your interactions with our services and websites. The cookies' collated information regarding your usage of our website and services is transmitted and stored on a Google server in Ireland. We have activated IP-anonymizing on our websites and services. Therefore, your IP address is truncated by Google. Only in rare exceptions is your IP address transmitted to a Google server in the USA.

You can prevent the acquisition and storage of cookies and the transmission of your usage data collated by our website and services to Google (including your IP address), as well as their processing by Google, by clicking on this link and installing the offered browser plugin.

Webtrends

We use Webtrends services to measure how people use zurich.com. This may include information such as the link you followed to reach one of our web pages and your IP address.

Oracle

We use Oracle services to analyze user behavior on our website using the web analytics Oracle Infinity. All collected data are analyzed anonymously.

Tealium iQ

We use a tag management system or a so called “Tag Manager”. We use it in conjunction with marketing and analysis to manage all tracking tags implemented on our sites. It allows us to quickly and easily update tracking codes and related code fragments, commonly known as "tags", on our websites and to manage them in a central location. We use Tealium iQ a software as a service provided by Tealium, Inc, whose registered office is at 11085 Torreyana Road San Diego, CA 92121 United States.

A tag management system doesn’t process any personal data.

OKTA

We use Okta services to manage authentication on our website. All collected data are analyzed anonymously.

Third party cookies should be enabled in your browser to be able to use okta and authenticate successfully.

Dynatrace

We use Dynatrace services to analyze user behavior on our website and for monitoring purposes. All collected data are analyzed anonymously.

Facebook

We use Facebook pixel to customize content and advertising, to provide social media features and to analyze traffic to the site.

LinkedIn

We use LinkedIn Insight Tag to measure and leverage website audiences and demographics for LinkedIn ad campaigns.

Twitter

We use Twitter Conversion Tracking to reach Twitter users who recently expressed interest in Zurich by visiting our website.

Last updated: June 2021.