LiveWell by Zurich announces new partnership with Zurich UK’s Accident and Health business

Zurich is one of the largest global Accident, Health and Travel Insurance carriers. This new partnership will expand the benefit options available to employees of corporate clients in the UK by providing them with direct access to Zurich’s health and wellness app, LiveWell by Zurich (LiveWell). As part of the partnership, Personal Accident and Business Travel customers in the UK will also gain access to professional medical advice through LiveWell’s innovative Telehealth feature.

LiveWell and Zurich UK are committed to the wellbeing of their customers. This partnership will help Personal Accident and Business Travel customers actively shape their own health journeys and provide them with the tools needed to pursue their wellness goals.

LiveWell is designed to help users make health a habit through personalized health assessments, goal-setting tools, and a vast library of expert-curated content. As users engage in healthy activities, they will also earn points that can be redeemed for exclusive discounts and rewards from LiveWell's partners.

As part of this partnership, Personal Accident and Business Travel customers will gain free access to LiveWell’s premium in-app feature, Telehealth. This cutting-edge service gives users access to medical professionals, directly in the LiveWell app. Users can obtain on-the-spot medical advice, giving them peace of mind and clear advice on solving their issues.

Stephane Baj, Head of Accident and Health at Zurich UK said: "LiveWell enables employers to extend their duty of care to the wellbeing of their workforce. By helping people take better care of themselves socially, mentally, financially, and physically, LiveWell is empowering our customers’ employees to live healthier lives."

Stephanie Lloyd, CEO of LiveWell, added: “LiveWell has been built to work at scale across organizations and geographies. Through our diverse toolkit and innovative features like Telehealth, we can help solve a core challenge for business travelers seeking care when they are away from home.”

Ekta Ranjan, Chief Growth Officer of LiveWell, also said: “By providing LiveWell to Zurich customers, we can expand our user base while providing more value to existing customers. We are continuing to expand the definition of provider-customer relationships in the insurance industry.”

LiveWell and Zurich UK are part of Zurich Insurance Group. They are both dedicated to providing services to improve customer experience and meet changing needs. This means variety, personalization, and data-driven tools designed to make a real difference in people's lives.

About Zurich UK

Zurich UK provides a suite of general insurance and life insurance products to retail and corporate customers. We supply personal, commercial and local authority insurance through a number of distribution channels, and offer a range of protection policies available online and through financial intermediaries for the retail market and via employee benefit consultants for the corporate market. Based in a number of locations across the UK - with large sites in Birmingham, Farnborough, Glasgow, London, Swindon and Whiteley - Zurich employs approximately 4,500 people in the UK. https://www.zurich.co.uk/

About LiveWell by Zurich

LiveWell was founded by Zurich Insurance Group (Zurich) in 2020 to build a service-led digital wellbeing solution that helps people balance their physical, mental, social and financial health. Since its inception, LiveWell has launched its services in more than 25 countries, from Argentina to Australia. LiveWell works with health and wellbeing partners across the globe to provide its users with a wide range of content, challenges, and rewards aimed at helping users make health a habit.

LiveWell’s wide range global and regional partners include Polar, Triumph, BODDY, and Philips.

Download LiveWell app here or by scanning the QR code below to explore a range of health resources.