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Data Protection

  • Is my data secure and how is my information stored?
    Your data is secure and always encrypted. All data is stored in compliance with the General Data Protection Regulation (GDPR). For sensitive data, the Fast Healthcare Interoperability Resources (FHIR) standards are applied, which outline the safe handling of electronic health data. Only non-identifiable data is used to personalize your experience and for analytics.
  • Is my data shared with any other third party?
    For the provision of the App, third parties (like IT service providers) are involved, of course. However, with other third parties, your personal data is only shared when you explicitly provided consent and solely to improve your experience. You are always asked to provide your consent before any data is shared.
  • Do entities of Zurich Group receive my personal health data?
    No. Your personal health data is housed securely within the Zurich LiveWell platform and is not shared with entities of Zurich Group under any circumstances.
  • Google Health Connect
    The use of information received from Health Connect will adhere to the Health Connect Permissions policy, including the Limited Use requirements.
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